Shipping
Shipping Information
Over the years, we’ve refined our delivery rates to keep our products accessible and in line with today’s e-commerce standards.
Free Shipping
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Canada & United States: FREE on orders over $99 CAD/USD (before taxes). Except for Alaska.
Shipping Options
Destination | Order Amount | Standard (2–7 business days) | Express (2–4 business days) |
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Canada & United States | Under $99 (CAD/USD) | Calculated at checkout | Calculated at checkout |
Canada & United States | $99+ (CAD/USD, before tax) | FREE | Calculated at checkout |
Alaska | Under $170 USD | Calculated at checkout | Calculated at checkout |
Alaska | $170+ USD | FREE | Calculated at checkout |
Note: P.O. Boxes or rural ZIP/postal codes may incur a surcharge of $15–$50 CAD. |
International Shipping
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We ship to Europe and worldwide.
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Shipping rates and customs duties & taxes are calculated and collected at checkout—no surprises on delivery.
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If you encounter any issues with rates or placing your order, please contact us at [email protected] or use our on-site chat during business hours.
Customs Duties & Taxes
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Canada orders: No additional customs duties.
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All other countries: Duties and import taxes are estimated and collected during checkout via our duty-payment partner (Deliver-Duty-Paid). This ensures you pay any applicable fees up front, so you won’t owe anything on delivery.
- Please note: Customs duties and import taxes are non-refundable, as these fees are assessed and retained by the relevant customs authorities.
Incorrect Shipping Address
If you submit the wrong address, carriers may charge a fee to modify it. You will be responsible for that fee, and we will notify you immediately.
Remote Address & Oversize Surcharges
We reserve the right to apply a delivery surcharge for:
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Remote addresses (P.O. boxes, rural areas)
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Unusually large or heavy packages
We’ll contact you before shipping if any additional fee applies.
Thank you for choosing Zebrasclub! If you have questions, we’re here to help.