Shipping
Shipping Information
Over the years, we’ve refined our delivery rates to keep our products accessible and in line with today’s e-commerce standards.
Free Shipping
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Canada & United States: FREE on orders over $99 CAD/USD (before taxes). Except for Alaska.
Shipping Options
| Destination | Order Amount | Standard (2–7 business days) | Express (2–4 business days) |
|---|---|---|---|
| Canada & United States | Under $99 (CAD/USD) | Calculated at checkout | Calculated at checkout |
| Canada & United States | $99+ (CAD/USD, before tax) | FREE | Calculated at checkout |
| Alaska | Under $170 USD | Calculated at checkout | Calculated at checkout |
| Alaska | $170+ USD | FREE | Calculated at checkout |
| Note: P.O. Boxes or rural ZIP/postal codes may incur a surcharge of $15–$50 CAD. |
International Shipping
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We ship to Europe and worldwide.
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Shipping rates and customs duties & taxes are calculated and collected at checkout—no surprises on delivery.
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If you encounter any issues with rates or placing your order, please contact us at [email protected] or use our on-site chat during business hours.
Customs Duties & Taxes
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Canada orders: No additional customs duties.
- USA orders: No additional customs duties.
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All other countries: Duties and import taxes are estimated and collected during checkout via our duty-payment partner (Deliver-Duty-Paid). This ensures you pay any applicable fees up front, so you won’t owe anything on delivery.
- Please note: Customs duties and import taxes are non-refundable, as these fees are assessed and retained by the relevant customs authorities.
Incorrect Shipping Address
If you enter an incorrect address, we won’t be able to modify it after your order is placed. Please double-check your shipping details before submitting.
Remote Address & Oversize Surcharges
We reserve the right to apply a delivery surcharge for:
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Remote addresses (P.O. boxes, rural areas)
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Unusually large or heavy packages
We’ll contact you before shipping if any additional fee applies.
Thank you for choosing Zebrasclub! If you have questions, we’re here to help.