Shipping

Shipping Information

Over the years, we’ve refined our delivery rates to keep our products accessible and in line with today’s e-commerce standards.

Free Shipping

  • Canada & United States: FREE on orders over $99 CAD/USD (before taxes). Except for Alaska.

Shipping Options

Destination Order Amount Standard (2–7 business days) Express (2–4 business days)
Canada & United States Under $99 (CAD/USD) Calculated at checkout Calculated at checkout
Canada & United States $99+ (CAD/USD, before tax) FREE Calculated at checkout
Alaska Under $170 USD Calculated at checkout Calculated at checkout
Alaska $170+ USD FREE Calculated at checkout
Note: P.O. Boxes or rural ZIP/postal codes may incur a surcharge of $15–$50 CAD.

International Shipping

  • We ship to Europe and worldwide.

  • Shipping rates and customs duties & taxes are calculated and collected at checkout—no surprises on delivery.

  • If you encounter any issues with rates or placing your order, please contact us at [email protected] or use our on-site chat during business hours.

Customs Duties & Taxes

  • Canada orders: No additional customs duties.

  • All other countries: Duties and import taxes are estimated and collected during checkout via our duty-payment partner (Deliver-Duty-Paid). This ensures you pay any applicable fees up front, so you won’t owe anything on delivery.

  • Please note: Customs duties and import taxes are non-refundable, as these fees are assessed and retained by the relevant customs authorities.

Incorrect Shipping Address

If you submit the wrong address, carriers may charge a fee to modify it. You will be responsible for that fee, and we will notify you immediately.

Remote Address & Oversize Surcharges

We reserve the right to apply a delivery surcharge for:

  • Remote addresses (P.O. boxes, rural areas)

  • Unusually large or heavy packages

We’ll contact you before shipping if any additional fee applies.

Thank you for choosing Zebrasclub! If you have questions, we’re here to help.